Need Help?

Browse our frequently asked questions below, or drop us a line if you can’t find what you’re looking for.

Our purpose is to create the world’s largest and most comprehensive free database of sneakers. Here the sneaker community can share and build their knowledge.

Firstly you will require a Crepography account, if you do not already have one you can sign up here for free. To add to the database, click on the ‘My Submissions’ tab and then ‘Create a submission’ by following the instructions. We recommend for your first submission to check out the ‘submission guidelines’. Once you have completed the submission it will be verified by a moderator before being published.

Every submission to the database is awarded with ‘submission points’ that contribute to your overall level within the Crepography. The more submission points you have the higher level you become, and the more benefits you can attain.

If you have any questions / queries regarding the website please complete the form on the ‘contact us’ page. We will aim to get back to you as soon as possible.

To add to the database, click on the ‘My Submissions’ tab and then ‘Create a submission’ by following the instructions. We recommend for your first submission to check out the ‘submission guidelines’. Once you have completed the submission it will be verified by a moderator before being published.

Our aim is to verify all submissions within 24-48 hours however this is dependent on current traffic on the website.

Your submissions may be rejected for numerous reasons including incorrect / illegible written content, images that don’t fit our ‘guidelines’ or offensive content. The reason for any rejection will be stated and can then be rectified by the user before re-submission.

Every submission to the database is awarded with ‘submission points’ that contribute to your overall level within the Crepography. The more submission points you have the higher level you become, and the more benefits you can attain.

You can be awarded with submission points by competing “achievements”, you can also pick up extra points by keeping up to date with our seasonal tasks.

If a trainer you want to add to your collection already exists within the Crepography, simply click the ‘add to collection’ icon on the sidebar of submission page. If it does not exist, you can create the submission for the trainer and then add this to your collection. You can also click the ‘add to wantlist’ icon on the side bar, to keep track of the sneakers you want to get your hands on.

Here at Crepography, we understand we might make mistakes, everyone does! We value any feedback, if you think a submission requires an edit, click on the suggest revisions tab located on the existing submission.

To stay up to date with the latest ways you can earn extra submission points, make sure you are signed up to our mailing list and follow our social media’s, if you didn’t agree to be sent promotional content click here to change your mailing preferences.

Once you have an account, you can immediately buy sneakers through the Crepography website, payments are made between the buyer and seller, these payments will be processed by Paypal.

Every sale through the Crepography will generate feedback for both the buyer and the seller. Buyers should be vigilant and check a seller’s feedback history to re-assure themselves before purchase.

Accounts will be suspended if there is any suspicion of selling counterfeit products, we will not tolerate, or support the selling of counterfeit sneaker

For every completed purchase you will gain submission points that add towards increasing your overall level within the Crepography.

Seller privileges only become available once you have completed your Crepography profile, and achieved level 2.

There are no fee’s for selling your sneakers at retail price (plus shipping costs and paypal fees) you will also gain double the submissions points for selling your trainers at retail. If your sneakers are for sale above retail price, a 7.5% commission fee applies. This rate reduces as your level in the crepography increases; you will also gain submission points for every sneaker sold.

At the end of every month, you will be invoiced for any commission owed, any unpaid fees will result in your crepography selling privileges being suspended until those outstanding fees are received, if you are having trouble with your account, please email us at [email protected]

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